Privacy Policy

01

Scope

This policy applies to Milestone Digital websites and online experiences that link to it, including information you provide when contacting us, requesting information, or interacting with our services.

This policy does not control the privacy practices of third-party websites or services that may be linked from our websites.

02

Information We Collect

The information we collect depends on how you interact with us. It may include:

• Information you provide directly, such as your name, email address, phone number, message content, project details, and other information you choose to send us.
• Transaction and service information, such as purchase details, order history, subscription status, and information needed to provide or support a service.
• Technical and usage information, such as IP address, browser type, device information, referring pages, pages visited, and general website activity.
• Cookie and analytics information used to understand website performance, improve usability, and measure the effectiveness of our content and marketing.

Payment card information may be processed by third-party payment providers. We do not need to store complete payment card numbers on our own website in order to process a payment.

03

How We Use Information

We may use personal information to:

• Respond to questions, requests, and customer inquiries.
• Provide, operate, maintain, and improve our services.
• Process orders, payments, and subscriptions.
• Communicate about projects, transactions, or support needs.
• Send marketing communications when permitted by law.
• Understand website traffic and how visitors use our websites.
• Prevent fraud, abuse, security incidents, and other harmful activity.
• Comply with applicable legal and regulatory obligations.

04

Cookies & Analytics

Our websites may use cookies and similar technologies to remember preferences, support website functionality, analyze traffic, and understand the performance of our content and marketing.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features work.

05

How We Share Information

We do not sell personal information as a standalone business practice. We may share information in limited circumstances, including:

• With vendors and service providers that help us operate our websites, process payments, host content, send communications, analyze usage, or provide customer services.
• When required by law, legal process, court order, or a valid governmental request.
• When reasonably necessary to protect Milestone Digital, our customers, our users, or others from fraud, abuse, security threats, or unlawful activity.
• In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to applicable law.

06

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information, the service involved, and applicable legal requirements.

07

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, network, or data transmission can be guaranteed to be completely secure, so we cannot guarantee absolute security.

08

Your Choices

Depending on where you live, you may have rights relating to your personal information. These may include the ability to request access, correction, or deletion of certain information.

You may also unsubscribe from promotional emails by using the unsubscribe link included in those messages.

To make a privacy-related request, contact us at info@milestonedigital.io. We may need to verify your identity before completing certain requests.

09

Children's Privacy

Our general business websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through those websites.

If we learn that personal information from a child under 13 has been collected where parental consent was required, we will take reasonable steps to delete it.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

When we make changes, we will update the effective date shown at the top of this page.